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Personal Line

Personal Line

We've made it easy for you to separate your employees' personal and business calls. How? Two phone numbers: one for their business calls and one for their personal calls, but only on one phone.

  • Reduces the size of the business bill by reducing the volume of personal calls
  • Zero-cost personal handset and preferential line can be positioned as perk of employment
  • No need for employees to invest in a second device and be bound by a separate contract.
  • Competitive tariffs on employees' personal line
  • No need for staff to carry two phones
  • Improved Answer Phone alerts

Terms and conditions apply

highlights

  • save costs

You don’t have to be responsible for personal calls on the business bill

  • manage bills

You don’t have to work out the bill every month, saving time and hassle.

  • keep your people happy

Your employees only need to carry one phone for work and personal use, and they’ve got access to really competitive calling rates.

  • great rates

Three great-value personal plans available to employees

features

Personal Line is the simple way to separate personal and business calls. Here are just some of the features and benefits your employees can take advantage of with Personal Line on their mobile.

  • the phone menu lets them easily select which line they want to make calls or send messages from
  • call, text and picture messaging features let them communicate flexibly on either line
  • international number dialling means they can call abroad if they need to
  • Orange 3G services mean they can do things like make video call (if using a 3G phone) if a text or call isn't enough to tell the whole story
  • home billing allows them to get the bill sent right to their home address so there's no confusion
  • having just one phone for work and personal use is more convenient because employees have everything they need in one phone, and less to carry
  • competitive calling plans are available so they can take advantage of great rates

specification

compatible devices

In addition to the latest Orange business phones, Personal Line is also compatible with these older phones:

manufacturers model
Alcatel Alcatel one touch 665 - B11C Alcatel OT-880-Piano

BlackBerry® BlackBerry 8120 BlackBerry 8310 BlackBerry 8320 BlackBerry 8700 BlackBerry 8820 BlackBerry 8900
BlackBerry 9000 BlackBerry 9700 BlackBerry Curve 9300


HTC HTC Tattoo
Motorola Motorola V3i Motorola Jordan - Defy Motorola MB860 - Olympus
Nokia Nokia E51 Nokia E71 Nokia E75 Nokia 2730 Nokia 3109 Nokia 2323
Nokia 3120 Nokia 6220 Nokia 6230 Nokia 6233 Nokia 6300 Nokia 6301
Nokia 6303 Nokia 6500 Nokia 6500 (inc slide) Nokia 6700 Nokia 6303i
Nokia 6021
Nokia 6120 Nokia 2610 Nokia C2-01 Nokia 5230 Nokia C1-01
Nokia C3-01
Nokia C3-03 Nokia C5-03 Nokia E5-00 Nokia E52 Nokia E7 Nokia E72
Nokia N8 Nokia X3-02 Nokia X6
Orange Orange Rio

Samsung Samsung E1120 Samsung S5600 Samsung Apollo i5801 Samsung Solid Extreme B2100 Samsung Rocky E1130
Samsung Crest Meta Samsung GT-E1150i Samsung Libre GT-C3300 Samsung PINE - E2550
Sony Ericsson Sony Ericsson Xperia (inc Mini) Sony Ericsson Elm

plans and prices

Personal Line is available on a choice of three great-value plans.

step one - select your preferred plan

Personal Line comes with no line rental and great pence per minute rates.

Personal Line
minimum contract

30 days

monthly charge (inc VAT)

£0

included minutes

0

calls to Orange phones

6.13p per min

other UK mobiles

18.38p per min

Answer Phone

6.13p per min

landline calls

6.13p per min

text

10.21p per message

MMS

30.64p per message (less than 50KB)

data

£3.06 per MB with a maximum daily charge of £1.53

Or our Personal Line 300 and 600 plans come with exclusive any network minutes and texts plus an inclusive benefit.

Personal Line 300 Personal Line 600

minimum contract

3 months

3 months

monthly charge (inc VAT)

£11.74

£20.43

inclusive minutes

300

600

step two - choose your inclusive benefit

Either select our text option to give you more weekday texts and unlimited evening and weekend texts or our data saver option for a data bundle, perfect for regular mobile email and mobile web browsing.

Personal Line 300 Personal Line 600

inclusive benefit: text

300 anytime texts and unlimited off peak texts

600 anytime texts and unlimited off peak texts

inclusive benefit: data

150 anytime texts and 250MB data
300 anytime texts and 500MB data

All prices above include VAT at 20%.

Fair usage policies apply to unlimited benefits.

out of bundle charges on Personal Line 300 and Personal Line 600

These charges apply to out of bundle use but not where an unlimited benefit applies.

out of bundle costs on Personal Line 300 and Personal Line 600

calls to Orange phones

12.26p per min

other UK mobiles

30.64p per min

Answer Phone

12.26p per min

landline calls

12.26p per min

text

10.21p per message

MMS

30.64p per message (less than 50KB)

data

£3.06 per MB with a maximum daily charge of £1.53

All prices above include VAT at 20%.

 

legacy Personal Line plans

Please note these plans are no longer available to new customers.

Personal Line 150 Personal Line 225

monthly charge (inc VAT)

£10.21

£10.21

inclusive minutes

300

600

All prices above include VAT at 20%.

support

how to guide

Title
Show more/lessAnswer Phone alerts on Personal Line

We're making some improvements to your Personal Line (formerly known as Line Two or Enhanced Line Two).

Personal Line allows business customers to separate business and personal calls by having two phone numbers on one device. In the first phase of improving the service we introduced a new Personal Line product which now allows users to access data and text messaging, as well as make voice calls on their Personal Line.

Following this introduction, some of you told us that the loss of an audible alert or "beep" when an Answer Phone message is received (on either line) was a real loss to the service and for some of you it's extremely important to the way you do business. As a result of this we have been working on an enhancement which will address this.

how will it work?

From now on when you receive an Answer Phone message all users will receive the following notifications :

  • a pop up on the front screen of the handset - advising "You have <x> new Answer Phone messages on Line <y>." There is no change here. You will also get...
  • a text message alert - The text is a standard text and so will "beep" as long as you have this set in your device features and settings. If you do not wish to hear the audible alert or "beep" just change the device setting.


This facility will be given automatically to all Personal Line users and is the only change to your experience.

Any additional messages will depend on whether you have "new message alerts" switched on or off.

what are new message alerts?

These are messages that tell you how many new (not listened to) messages you have in your Answer Phone. It is a feature that can be switched on or off under your Answer Phone features and settings menu.


when new message alerts are ON:

you will receive a notification (that beeps) to say "you have <x> new messages". You will get another notification each time you receive a new Answer Phone message e.g. "you have 2 new Answer Phone messages."

Remember that if you want this facility, you will need to go into your Answer Phone features and settings for your business and personal lines individually.


when new message alerts are OFF:

If your new message alerts are OFF you will not get any alerts after your initial new message alert. When you go into your Answer Phone menu you will hear how many new messages you have.

Once you have listened to all your messages the sequence of new message alerts will start again.

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compatible devices

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